Privacy Policy

When you submit our contact form we collect your name, phone number, email address if provided, the service you selected, and anything you write in the message field. We collect this to respond to your inquiry, schedule an inspection, and provide an estimate.

We ask for the minimum needed to help you. Do not send sensitive information such as financial account numbers or government identification numbers through the website form.

Like most websites, ours collects certain technical information automatically, including IP address, browser type, device type, pages viewed, time on site, and the referring page.

We also capture campaign parameters (utm_source, utm_medium, utm_campaign, utm_term, utm_content) when they appear in the URL you arrived through, so we know which marketing efforts are working. These are attached to form submissions.

We use Google Analytics to understand how the site is used in aggregate. Google Analytics sets cookies and collects usage data subject to Google's own privacy practices. This tells us which pages are useful and where people leave, not who you are individually.

We may run advertising through Google Ads and similar platforms, which can involve conversion tracking and remarketing. That means you may see our ads on other sites after visiting ours. These platforms use cookies and similar technologies governed by their own privacy policies, and most offer their own opt out controls.

To respond to inquiries, schedule and perform inspections and work, prepare estimates and contracts, communicate about a project, maintain records, meet legal and licensing obligations, and improve the website and our marketing.

If you become a customer, we may contact you about your project and, occasionally, about services relevant to your property. You can ask us to stop at any time.

We do not sell your personal information.

We share it only as needed: with service providers who operate the site and our systems, including hosting, form and email delivery, and analytics providers, all limited to performing those functions; with suppliers or subcontractors where necessary to perform work you have contracted; with a financing provider if you choose to apply, in which case your application is with them under their terms; and where required by law, legal process, or to establish or defend legal claims.

We keep inquiry information as long as needed to respond and for a reasonable period after, and we keep project and contract records for as long as required for warranty, licensing, tax and legal purposes under Arizona law.

We use reasonable measures to protect information submitted through the site, including encrypted transmission. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You can decline to provide information, though we may not be able to help you without contact details. You can ask us to stop contacting you by calling (480) 258-0925. You can control cookies through your browser settings, and you can opt out of Google Analytics using Google's browser add on. Depending on where you live, you may have rights to request access to or deletion of personal information we hold, and we will honor applicable requests.

This site is not directed to children under 13 and we do not knowingly collect information from them. If you believe a child has provided information, contact us and we will delete it.

Our site links to third parties including a financing provider and social media. We are not responsible for their privacy practices and encourage you to read their policies.

We may update this policy. The current version applies and the last updated date appears below.

Kellum Roofing LLC, Glendale, Arizona. Phone (480) 258-0925.